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I was in a computer store that only sold American fag computers. Fag computer boy explained to me that I didn't need to wipe my computer. My knowledge of my computer was, to him, incomplete. Outdated. When I signed up at AT&T, salesboy just presumed I wanted every piece of junk I had collected on the last phone on my next phone. He presumed the setup was to be carried over to the next generation. They don't know my women.